FREQUENTLY ASKED QUESTIONS

DO YOU COVER MY NEIGHBORHOOD?

- we primarily cover the areas of ft. greene and clinton hill. if you are unsure whether or not we cover your area, simply contact us and we'll let you know!

CAN WE MEET THE WALKER BEFORE THE WALKS BEGIN?

-of course! we require a free consult before you start using paw paw as your pet sitting service, during which the manager and your primarywalker / sitter will come meet you and your pet and discuss your needs.

WHO ARE YOUR DOG WALKERS & PET SITTERS?

-we are! together, adam dougherty and melissa martin are paw paw. adam is the primary dogwalker and melissa the petcare giver and manager.




WHAT HOURS DO YOU DO WALKS & SITS?

-our working hours are Mon-Fri 11am-6pm. we are often available on an as needed basis during other hours, however there is an $5 per visit off hours fee.

WHAT IS YOUR CANCELLATION POLICY?

-
we require cancellation notice by 6pm the previous day. cancellations made after 6pm the previous day will incur a cancellation fee of $5. if a cancellation wasn't previously arranged and a sitter arrives at your residence, you will be charged for that visit in full.

HOW DOES PAYMENT WORK?

-every week you will be emailed an itemized invoice for the past week of visits. payment is due the following week. a late fee will be added to bills that
are paid over two weeks late.

WHAT KIND OF PAYMENTS DO YOU ACCEPT?

-we accept cash & checks. 
we also accept Visa/Mastercard/Amex through Paypal.